Voice, Data, and Internet Solution. Telecommunications/Internet/Web Services Provider. Fully Integrated Communications Provider.

Managed Services

Citynet Managed Services is the ideal solution for organizations that depend on their technology. Wouldn't it be nice to know that someone has done everything possible to prevent a problem before it happens? That is where Citynet Managed Services comes in. A Managed Services agreement allows your staff to focus on their current responsibilities and gives you the comfort of knowing that your IT infrastructure is supported. In addition to our professional and certified technicians, engineers, and staff, you will have unlimited access to our 24/7/365 Customer Support Center.

Managed Services can be purchased in the following ways:

Time and Materials - (Pay as You Go )
Prepaid Blocks - Discount on normal rates for hours that are prepaid in blocks
CityCare - Our premier Flat-Rate per Device / month - unlimited remote support or remote and onsite support per device per month
Flat-Rate per project - Pricing for individual projects based upon a defined scope of work

What separates us from our competition?

Single Provider for all Technology Needs for a client, Internet Access, Phone Service, Web, Email, Pcs, Servers, Network, Staff, etc..
24x7x365 Support Center answered by live people
Highly Innovative Customer management systems
Account Managers, Sales Engineers, Project Managers, Technical Staff and Engineering Team
Trained and Certified Cisco and Microsoft Engineers
Cisco Premier Partner and Technical Support Specialist.
Proactive Network Monitoring through NetPulse

Products
CityCare
Our CityCare Managed Service provides customers with a means of realizing the competitive benefits of Information Technology...

NetPulse
Your business success depends on your IT infrastructure. You need NetPulse to deliver proactive services...

Cisco IP Telephony
IP telephony provides a way for you to extend consistent communication services...

Network Consulting
Citynet's technology team provides design, implementation and support services for network infrastructure and network operating system services...

IT Consulting
Auditing, training, outsourcing and risk management for the fast pace of growth of your business...

Hardware/Software
The exhaustive list of manufacturers we carry allows for easy one stop shopping for our customers...

Resources

http://helpdesk.citynet.net
http://netpulse.citynet.net/sc
http://remote.citynet.net