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Citynet Customer Service/Support
Please answer all of the following questions on a scale of 1 to 5.
  1 - Poor / Not Likely
2 - Fair / Less Likely
3 - Good / Possibly
4 - Very Good / Likely
5 - Excellent / Very likely
N/A - Not Applicable
 
1. How do you rate the friendliness of the Support you have received?
 
1 2 3 4 5
N/A
 
2. How do you rate the quality of the Technical Support you have received?
 
1 2 3 4 5
N/A
 
3. How do you rate the Online Technical Support Guides available?
 
1 2 3 4 5
N/A
 
4. How do you rate the product knowledge level with Citynet Customer Service?
 
1 2 3 4 5
N/A
 
5. How do you rate the turnaround time resolving your support needs?
 
1 2 3 4 5
N/A
 
6. Please choose from the list below on an item you would like to have improved:
 
 
7. Would you recommend Citynet to a family member or friend?
 
1 2 3 4 5
N/A
 
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